Eligibility
- Exchanges or replacements are available for defective or damaged products reported within 7 days of delivery.
- The product must be unused, in its original packaging, and accompanied by proof of purchase.
Process
- Email us at [email protected] with your order details and reason for exchange.
- Once approved, ship the product to the address provided by our support team. The company will cover the shipping costs for exchanges due to defects or damage.
Delivery Time for Exchange/Replacement
Exchange / Replacement products will be deliverd within 5 business days after the defective item is received and inspected.
Limitations
TIK7.in does not offer exchanges or replacements for products damaged due to misuse or improper handling by the customer.